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Technology And Old Age
May 14, 2015

Joined: May 12, 2014
Posts: 683
Technology And Old Age

May 14, 2015

So, I bought this new car. It's really very nice. Comfortable, luxurious, smart and it has a host of gadgets and stuff. It does things and tells me things I never knew cars could do. Everything is electric or electronic. There is no user manual, the display screen plays videos and talks you through and explains all the things that used to be in the handbook. The satnav can be operated with 3 different methods, speech, the rotating alphabet or by "writing with your finger" on the control dial which the computer then translates into typed letters and numbers. It's got a tow hook that retracts and appears electrically, the boot opens and shuts at the touch of a button and all that stuff but the amount of information and electronics it produces is mind boggling. I have had 2 lessons with the garage on the techno stuff thus far and am only just now beginning to feel comfortable that I actually know how this thing really works and what everything means. The sad thing is my granddaughters (both drivers)  got in the car and were conversant with everything within 30 minutes, including finding things I never knew the car had or could do!! Now; I have never been technically adept, I have always been a bit of a technophobe, truth be told but am I alone in this?? I find the older I get the longer it takes for things to truly sink in. As an instance; if anything goes wrong with my PC and I ring AOL  the combination of Adrian from Mumbai's accent and the techno jargon he is spouting just does me in. The other day I rang because my email service was playing up. Adrian, ( aka Sanjay....I asked him what his real name was........) was delightfully charming and VERY patient....I think, because I simply could not understand what he was saying and the few words I could decipher were just techno jargon to me. In sheer frustration (and desperation) I eventually asked to be put through to a UK agent. Lo and behold they did so. I spoke to Aidan O'Hallorhan from DUBLIN and what a joy his voice was, accent and all, because not only could I understand him  but he took me through a remedial set of actions I could actually almost comprehend. What a brick, I asked him if I was the thickest AOL member he had ever helped, he said not but he was Irish and a charmer so who knows. As an aside i now know what my router does, how cool is that!!

I would regale readers with my exploits with my smart phone my grand kids insisted I needed but it would just be another series of face losing admissions.

So; I have three questions to ask.

1, Why do all Indian call centre operators adopt phoney English names? Not just English names but POSH ones. One guy told me his name was Rollo!!

2, Why is technology exponentially more difficult the older one gets.

3, Am I really alone in finding technology so hard to come to terms with??

May 14, 2015

Joined: May 14, 2014
Posts: 977
Technology And Old Age

May 14, 2015

David, Eye opening to say the least, but can it tell you ANYTHING if the battery is dead flat?? Even Daleks can do nothing if their batteries go flat! EXTERM,,,,, Or have they decided to fit 2 batteries in these wonder cars now, one doing, one charging??? Only asking... I may even go back to a pedal bike after this!!

May 14, 2015

Joined: May 12, 2014
Posts: 683
Technology And Old Age

May 14, 2015

Tom, it has a button that if I have an accident and 4 or more air bags deploy and I don't press it within 5 minutes all 3 emergency services are sent my GPS position. But you are right, flat battery and everything is gone

May 14, 2015

Joined: May 5, 2014
Posts: 555
Technology And Old Age

May 14, 2015

Dave, With regards  your conversation with "Sanjay" from Mumbai,  I recently rang TalkTalk to whinge about the 43% rise in annual landline charges, using my usually very successful ploy of being "a poor pensioner whose State Pension certainly hasn't been increased by such an amount" ! Most times this usually results in a deferment of any increase,& often a reduction in my monthly Direct Debits . This time however, my "Apache" friend replied with "Oh I know, my parents live over there too, & they find it hard to manage "!!!  I just had no answer to that, & conceded defeat !! (It worked with Sky however, £8 per month reduction !). John (JKW)

May 14, 2015

Joined: May 12, 2014
Posts: 683
Technology And Old Age

May 14, 2015

John, I read that call centre jobs in India are much sought after, apparently they nearly always employ graduates and they are run like military units with extreme discipline et al. Perfect English is seemingly one important criterion  but I think the emphasis is NOT on having an understandable accent!! I will give your "I am nowt but a poor pensioner"  ruse a go next time someone wants to increase my DDs albeit I doubt British Gas will play ball!!

May 14, 2015

Joined: May 12, 2014
Posts: 683
Technology And Old Age

May 14, 2015

John, I read that call centre jobs in India are much sought after, apparently they nearly always employ graduates and they are run like military units with extreme discipline et al. Perfect English is seemingly one important criterion  but I think the emphasis is NOT on having an understandable accent!! I will give your "I am nowt but a poor pensioner"  ruse a go next time someone wants to increase my DDs albeit I doubt British Gas will play ball!!

May 14, 2015

Joined: May 14, 2014
Posts: 977
Technology And Old Age

May 14, 2015

The best advice I could offer would be to buy a backup battery! I wonder what the guy who first invented the wheel would say if he could see what he started? Just imagine his reaction, he has  3 options. First, shout with joy, second, patent said wheel, third, consider exchanging it for a new cudgel or two. And his missus would call him a lunatic... for spending 10 years in the cave chipping away at a massive block of granite, when his kids wanted something to eat.... like a dinosaur  or two. Nothing changes there then!!! All said tongue in cheek...


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